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AI Made Practical

AI Services for Modern Business

AI shouldn't be a hype project. We deliver focused AI solutions that pay for themselves — customer chatbots, document automation, voice intelligence on 3CX, and predictive analytics — built for the realities of growing businesses and compliant with leading data protection regulations (GDPR, DPA 2020, CCPA).

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AI that fits the SME

Most "AI for business" pitches are written for Fortune 500 budgets. We build for the actual SME market — small teams, paper-heavy workflows, tight margins, and customers who expect quick, friendly service. Our AI services start at SME-friendly monthly subscriptions and scale up to enterprise voice and analytics platforms.

Backed by 30+ years of IT services experience, certifications from OpenAI, Anthropic, Google, Microsoft, and 3CX, and a team that understands the modern regulatory landscape (data protection, AML/KYC, financial-services guidance), we keep your data where it belongs and your AI grounded in your actual business.

8+
AI providers integrated
(OpenAI, Anthropic, Gemini, Mistral, Groq, DeepSeek, Cohere, Perplexity)
Data Privacy
GDPR / DPA / CCPA
compliant by design
3CX
Authorised Partner —
native voice AI integration
SME
friendly engagement
tiers & bespoke pricing

Our AI Services

Pick a single service or combine them — we'll size the engagement to your budget and timeline.

AI Customer Chatbots

Always-on customer support, FAQ deflection, lead capture, and after-hours coverage. Trained on your knowledge base, FAQs, and product catalog. Multi-dialect and accent tuned.

24/7 multilingual support
WhatsApp + web + Facebook integration
Hands-off escalation to human agents
Monthly accuracy reports
Document Automation & OCR

Replace manual data entry with AI. Extract structured data from invoices, contracts, KYC documents, receipts, and forms — then push it straight into your accounting or CRM system.

Invoice + receipt extraction
KYC ID document verification
Contract clause review
Akaunting / QuickBooks / Xero sync
3CX Partner
Voice AI on 3CX

Turn every call into actionable data. Real-time transcription, sentiment scoring, agent coaching, call summaries, and CRM-ready notes — natively integrated with your 3CX phone system.

Real-time call transcription
Sentiment + intent detection
Auto-summary into CRM
Live agent coaching prompts
AI Cybersecurity

Move from reactive to predictive security. AI-powered anomaly detection on user behaviour and network traffic, phishing classification on inbound email, and 24/7 threat hunting.

Behavioural anomaly detection
AI phishing filter
Threat hunting + SOC support
Monthly threat reports
AI for Sales & Marketing

Spend less time writing emails and more time closing. AI-drafted sales sequences, blog content, social posts, ad copy, and intelligent lead scoring on top of your existing CRM.

Lead scoring + nurture
Sales email + proposal generation
Content + ad copy at scale
HubSpot, Salesforce, Zoho ready
Predictive Business Intelligence

Stop guessing. AI-powered demand forecasting, inventory optimization, churn prediction, and dynamic pricing — particularly powerful for retail, hospitality, and distribution businesses.

Sales + demand forecasting
Inventory + reorder optimization
Churn + customer risk scoring
Dynamic pricing models
AI Readiness Audit

A 3-5 day engagement that maps your data, workflows, and people against where AI can actually deliver ROI. Output: a prioritised roadmap and indicative budgets — no vendor lock-in.

Data + workflow inventory
Use-case prioritisation
Compliance + risk review
12-month implementation roadmap
Compliance
Data Protection + AI Compliance

Modern data protection regulations (GDPR, DPA 2020, CCPA and others) place real constraints on how AI models are trained and deployed. We help you classify data, set retention policies, document consent flows, and build defensible AI governance.

Data classification + DPIA
Consent + retention policies
Model governance + audit trail
Vendor due diligence for AI tools
Custom AI Development

When off-the-shelf tools won't cut it. We build bespoke AI integrations on top of OpenAI, Anthropic, Gemini, and other foundation models — wired into your existing systems and data.

Custom assistants & agents
RAG pipelines on private data
API + workflow integrations
Managed deployments + SLAs

AI by Industry

Sector-specific use cases we've built or are actively delivering today.

Hospitality & Tourism
Concierge bots, dynamic pricing, review summarization, dietary restriction handling
Legal Services
Contract review, case summarization, document discovery, intake automation
Healthcare
Appointment triage, patient intake, claim automation, transcription
Financial Services
AML/KYC automation, fraud detection, document verification, AI advisory chatbots
Retail & Distribution
Demand forecasting, inventory optimization, dynamic pricing, churn prediction
Education
Student support bots, automated grading helpers, content adaptation
Logistics
Route optimization, delivery prediction, dispatch automation
Government & Public Sector
Citizen Q&A bots, document processing, multilingual access

How an AI Engagement Works

No marathon RFPs. We move from discovery to a live pilot in weeks, not quarters.

STEP 1
Discovery
A 1-hour conversation. We learn what you do, where the time goes, and what success looks like.
STEP 2
Readiness Audit
A focused 3–5 day audit producing a prioritised list of AI use cases with indicative ROI.
STEP 3
Pilot
We build one focused AI capability and put it in front of real users in 2–6 weeks.
STEP 4
Scale & Manage
Roll out to the rest of the business. We monitor accuracy, retrain models, and handle compliance.

Engagement Tiers

Three ways we typically engage. Final pricing is shaped by your scope, integrations, data volume, and SLAs — every quote is bespoke.

STARTER
Custom
For SMEs ready to try AI
  • Deployable AI chatbot
  • Conversation volume sized to you
  • Weekly accuracy reviews
  • Multi-dialect & accent tuned
  • Email + WhatsApp channels
Most Popular
PROFESSIONAL
Custom
For growing businesses
  • Everything in Starter
  • Document automation at scale
  • CRM enrichment + lead scoring
  • Custom AI workflows
  • Priority support & SLAs
ENTERPRISE
Custom
For voice AI, BI, and bespoke builds
  • 3CX voice AI
  • Predictive BI dashboards
  • Custom AI development
  • Dedicated AI engineer
  • 24/7 monitoring
Request a Custom Quote

Frequently Asked

The questions SMEs ask us most.

For most AI workloads, prompts and responses do transit through US-based foundation model APIs (OpenAI, Anthropic, Google). We handle this with the data controls the DPA 2020 actually requires: documented purpose, retention windows, no training-on-your-data agreements, and a Data Processing Agreement (DPA) signed with every vendor. For sensitive workloads (healthcare, financial PII), we deploy local or EU-region models so data never leaves the relevant jurisdiction.

A chatbot pilot is usually live in 2–3 weeks. Document automation is typically 4–6 weeks. Voice AI on an existing 3CX deployment can be live in days. We deliberately design engagements so a real user sees real output within the first month.

No. Our AI services layer on top of whatever stack you already have — Microsoft 365, Google Workspace, QuickBooks, Akaunting, Salesforce, HubSpot, your e-commerce platform. We integrate; we don't rip-and-replace.

We measure accuracy weekly and report it transparently. Customer-facing AI (chatbots, voice) always has a clear hand-off path to a human. For document automation, we publish confidence thresholds and route uncertain extractions to a human reviewer. AI augments your team; it doesn't replace your judgement.

Start with the AI Readiness Audit. It's a fixed-price 3–5 day engagement that gives you a clear yes/no on each use case with indicative ROI. If the answer is "AI isn't the right tool here," we'll tell you — and we'll tell you what is.

Yes. We run half-day workshops for SMEs (introductory AI for managers) and 2-day intensives for technical teams. We also build internal AI champions in larger organizations as part of the Enterprise tier.

Ready to See AI Working in Your Business?

Book a free 30-minute consultation. We'll review your workflows, surface 2–3 AI opportunities, and give you an honest "yes / no / not yet" on each — no pitch, no obligation.

Book Free Consultation Request a Quote