Download the support agent
What happens next:
1
Click Download & run above.
2
When prompted, allow the small program to run. You may need to approve a security prompt.
3
Your technician will see your screen and be able to assist immediately.
4
The session ends automatically when the technician disconnects. No software stays installed.
Session active
Loading...
Your technician is connecting. Keep this tab open — they'll appear here in a moment.
No installer needed for this device — the session runs in your browser.
1
Wait here — the connection may take 10–20 seconds.
2
If your technician asks you to share your screen, your browser will prompt you. Click Allow.
3
The session ends automatically when the technician disconnects.
